Enterprise AI platform Leena AI raises $30M to be a ‘Siri for workers’

Leena AI, an AI-powered conversational platform utilized by main enterprises comparable to Nestlé, Coca-Cola, and P&G, has raised $30 million in a collection B spherical of funding led by Bessemer Enterprise Companions.

Based out of New York in 2018, Leena AI is certainly one of numerous conversational AI platforms that allow firms of all sizes to automate conversations by means of chatbot-like know-how. Nonetheless, Leena AI is carving a distinct segment for itself by focusing particularly on human useful resource (HR) groups — it’s principally an automatic worker helpdesk.

Siri for workers

Leena AI CEO and cofounder Adit Jain stated that his firm is getting down to be a “Siri for workers,” emulating shifts elsewhere within the technological spectrum — it’s about changing the outdated method of doing issues with one thing extra in step with what persons are accustomed to of their on a regular basis lives.

“Legacy inside helpdesks aren’t user-friendly, are robust to deploy and lack intelligence,” Jain stated in an announcement. “Leena AI ’worker expertise suite’ deeply understands enterprise HR help tickets to unravel this very tough drawback on the world’s prime enterprises.”

By integrating with an organization’s inside HR techniques, from SAP and Oracle by means of Workday and ADP, Leena AI can’t solely reply basic questions staff could have, however it may additionally give entry to private knowledge and paperwork comparable to pay slips and tax info.

Above: Leena AI

Elsewhere, Leena AI additionally affords automated worker engagement instruments to conduct surveys and garner insights on issues comparable to employee sentiment, analyzing the way it evolves over time in relation to proactive modifications an organization could also be making.

Above: Leena AI: Worker engagement

In the end, Leena AI is all about saving HR from having to reply each query that comes their method, outsourcing a number of the spadework to bots.

Before now, Leena AI had raised round $10 million, and with one other $30 million within the financial institution from traders together with Greycroft and Fb cofounder Eduardo Saverin’s B Capital Group, the corporate is well-financed to develop past HR and into different department-specific verticals together with IT, gross sales, and finance early subsequent 12 months.

Since its series A fundraise final 12 months, Leena AI stated that it has seen a 300 p.c income spike and added a slew of high-profile clients to its roster, together with Bayer, Reserve Financial institution of India, Al-Jazeera, HDFC Financial institution, Odessa, and Icertis, and now covers 3 million staff throughout 60 international locations.