MaestroQA, whose ML-powered software program finds customer support interactions that ought to be reviewed by a supervisor, raises $25M Sequence A led by Base10 Companions (Rebecca Szkutak/Forbes)

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Rebecca Szkutak / Forbes:

MaestroQA, whose ML-powered software program finds customer support interactions that ought to be reviewed by a supervisor, raises $25M Sequence A led by Base10 Companions  —  Customer support shops are one of the vital direct methods individuals give firms suggestions, but the channels to take action are more and more much less private.